Melbet Canada Support – 24/7 Customer Service and Assistance

Live chat gives you the fastest way to get an answer. Use it for quick questions, account checks, and time‑sensitive issues. How to start chat:

1. Tap the chat bubble on the website footer or the Melbet app Help menu.
2. Enter your account email or ID for verification.
3. Pick a topic to route your request to the right agent.

Best use cases: Login problems, password reset, or two‑step verification help. Deposit or withdrawal status checks and limits. Bonus rules, bet settlement, and promo questions. Profile updates and responsible gaming tools.

Email is best when you need a written trail, must send documents, or have a complex case. How to send an email:

1. Use the in‑app Contact form or the Melbet website Help page to open Email.
2. Include a clear subject, such as “KYC review” or “Withdrawal delay”.
3. Add your account email, full name, and a short timeline of the issue.
4. Attach required files (ID, proof of address, receipts) as JPG or PDF.

Best use cases: KYC and account verification. Payment disputes, charge investigations, or compliance questions. Formal complaints or feedback for customer service.

Phone support is helpful for urgent problems or when you prefer to speak to an agent. How to call and what to expect:

1. Open Help > Phone Support on the website or app to view your regional support number.
2. The Melbet helpline number is available 24/7 in most regions.
3. You may hear a short menu before reaching an agent.

Best use cases: Time‑sensitive login or account lockouts. Payment confirmation or urgent withdrawal holds. Responsible gaming limit changes that require real‑time help.

You can reach the support team on approved messaging apps and social platforms. Use these for quick status checks and general guidance. Platforms:

• WhatsApp and Telegram links appear in Help > Messaging once you sign in.
• Facebook Messenger and Twitter/X links are listed in the website footer.
• Avoid searching for handles. Use only the links shown in your account to prevent impostors.

Best use cases: Basic questions, service updates, or site access issues. Follow‑ups on an existing ticket number. Service notices when email delivery fails.